Returns, Refunds and Shipping Policy

Returns

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

If your item has been opened and you believe the item to be defective or faulty, please contact us to discuss the fault, so we can determine if a replacement or refund is warranted.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund request once the item has been inspected.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer’s processing timeframes. 

Workshops

A $50 cancellation fee will apply. 

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­-refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

You may wish to consider adding a tracking number when returning an item.